A New Session provides a fresh starting point for initiating a new conversation or exploring a different topic. Paid users benefit from conversation history retention, which preserves all past interactions seamlessly, eliminating the need to repeat background details. Whether you wish to switch to a new subject or return to Sort AI after some time, a New Session offers a clean slate to begin anew.

We are committed to protecting your privacy. All conversations are fully encrypted for security. To provide a more seamless experience, we store anonymized conversation records (with personal identifiable information removed) to retain your preferences and context. These anonymized data may be used to enhance Sort AI’s service quality. Please note that, as with any online service, there are inherent risks. We recommend exercising caution when sharing personal information, limiting disclosures to what you are comfortable with, and avoiding sharing sensitive or confidential data.

ChatGPT is a general-purpose AI designed to provide information, suggestions, or explanations across a wide range of topics. In contrast, Sort AI is an AI system specifically developed for mental health support. It integrates ChatGPT and other advanced AI models with specialized knowledge in psychology and counseling, creating an AI agent focused on emotional well-being.When facing emotional challenges, ChatGPT may offer quick advice or solutions. However, many individuals need more than standardized answers—they seek guidance to explore their feelings and thoughts. Sort AI is built with this understanding. Rather than providing ready-made solutions, Sort AI engages users in guided conversations and reflective questioning to foster deeper self-awareness. Our mission is to serve as a supportive partner, helping you clarify your inner thoughts, uncover underlying needs, and recognize patterns in your emotions and behaviors.

Sort AI offers a three-day free trial, allowing you to explore all features without any limitations. After the trial, you can choose to subscribe to continue using the service. If you’re not satisfied, you can cancel anytime during the trial period at no cost.

Yes, you can cancel your subscription at any time. Upon cancellation, you will continue to have access to the service through the end of your current billing cycle. No charges will be applied for the next billing cycle, and we do not offer partial refunds for the current cycle.

Sort AI is not a replacement for therapy but rather a daily companion designed to support your emotional well-being. Through warm, engaging conversations, we help you process your feelings, reduce stress, and feel understood. Think of us as a trusted friend who’s always there to listen and chat. For serious emotional challenges or mental health concerns, we recommend consulting a licensed therapist.

Each session consists of 40 rounds, where a round includes one response from the user and one from the system, lasting approximately one hour. This structure is designed to ensure sufficient depth and completeness, enabling meaningful exploration of topics and productive outcomes, akin to a well-structured in-person meeting.

The Long-Term Memory feature enables the system to store and recall key information and context from your previous conversations. For premium users, this feature retains details such as your conversation history, preferences, or important background information, ensuring that subsequent interactions are more seamless and personalized. You won’t need to re-explain your context in each new session, allowing the system to deliver more accurate and in-depth responses, ultimately enhancing your conversation efficiency and experience.

Absolutely! You're welcome to share the Sort AI website with your friends. It includes a detailed introduction and user guide. Visit us at: https://getsort.ai

Please send an email to hi@getsort.ai, and our development team will respond to your inquiry within 24 hours.