User Guide
About Sessions
A single session is equivalent to an in-person conversation, lasting approximately one hour and consisting of about 50 rounds of dialogue (one round being an exchange of one response each from the system and the user). Testing shows that this duration and number of rounds facilitate in-depth exploration.
Start a New Session
We recommend starting a new session to explore a new topic, wrap up a previous thread, reset a stalled conversation, or return after a break. This helps Sort AI stay aligned with the topic and keep responses consistent.
⚠️ Important Notice
Complete Your Thoughts:
For best results, express thoughts fully in a single message and avoid sending fragmented messages.
Scope of Support:
Suitable for discussing everyday situations—work, study, relationships, family topics, and more—helping clarify thoughts, reflect, and identify next steps.
Not a Substitute for Professional Services:
Sort AI is an AI tool for self-exploration and clarity. It is not a substitute for professional support. For urgent help, please contact professional services immediately.
FAQ
What is a New Session?
A New Session provides a fresh starting point for initiating a new conversation or exploring a different topic. Whether you wish to switch to a new subject or return to Sort AI after some time, a New Session offers a clean slate to begin anew.
Will my conversation records be seen by others?
We are committed to privacy protection. All conversations are encrypted. Anonymized conversation records (with personal identifiers removed) may be stored to retain preferences and context and to improve service quality. Please note that, as with any online service, there are inherent risks. We recommend exercising caution when sharing personal information, limiting disclosures to what you are comfortable with, and avoiding sharing sensitive or confidential data.
How does Sort AI differ from ChatGPT?
ChatGPT is a general-purpose AI designed to provide information, suggestions, or explanations across a wide range of topics. In contrast, Sort AI is built for guided conversations that help organize thoughts, spot patterns, and turn reflection into next steps.In complex moments, ChatGPT may offer quick advice or solutions. However, many individuals need more than standardized answers—they seek guidance to explore their feelings and thoughts. Sort AI is built with this understanding. Rather than providing ready-made solutions, Sort AI engages users in guided conversations and reflective questioning to support clearer self-understanding.Our mission is to serve as a supportive partner, helping you clarify your inner thoughts, uncover underlying needs, and recognize patterns in thinking and reactions.
Is Sort AI free to use?
Sort AI includes a 20-message free allowance to explore how it works. After the free allowance is used, choose a subscription to continue. Subscriptions can be canceled anytime.
Can I cancel my subscription at any time?
Yes, you can cancel your subscription at any time. Upon cancellation, you will continue to have access to the service through the end of your current billing cycle. No charges will be applied for the next billing cycle, and we do not offer partial refunds for the current cycle.
Is Sort AI a replacement for professional help?
Sort AI is a conversation tool for reflection and perspective. It does not replace professional roles.
Whenever you feel the need for more in-depth support, please reach out to the appropriate external resources for your needs.
Why does the session end after 50 rounds?
Each session consists of 50 rounds, where a round includes one response from the user and one from the system, lasting approximately one hour. This structure is designed to ensure sufficient depth and completeness, enabling meaningful exploration of topics and productive outcomes, akin to a well-structured in-person meeting.
Can I share Sort AI with my friends?
Absolutely! Feel free to to share the Sort AI website with your friends. It includes a detailed introduction and user guide. Visit us at: https://getsort.ai
How can I contact the development team if I encounter an issue?
Please send an email to [email protected], and our development team will respond to your inquiry within 24 hours.